Privacy Policy/ToS

Privacy Statement
Last updated: 13th March 2025

This Privacy Statement outlines our approach and processes for the collection, use, and disclosure of your data when you engage with the Service, and informs you about your privacy rights and how the law protects you.

We use your personal details to improve and provide the Service. By engaging with the Service, you consent to the collection and use of data in accordance with this Privacy Statement.

Interpretations and Definitions

Interpretations
Words with capitalised first letters have meanings defined under specific conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

  • Account – A unique account created for you to access our Service.

  • Affiliate – An entity that controls, is controlled by, or is under common control with us (where control means owning 50% or more of shares or voting rights).

  • Company – Flyweel, located at 315 Brunswick St, Fortitude Valley 4000.

  • Cookies – Small files placed on your device that store browsing data.

  • Country – Queensland, Australia.

  • Device – Any device that can access the Service, such as a computer, mobile phone, or tablet.

  • Personal Data – Information that can identify an individual.

  • Service – The Website.

  • Service Provider – Any individual or organisation that processes data on behalf of the Company.

  • Usage Data – Data collected automatically when using the Service (e.g., IP address, browser type, pages visited).

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data
We may ask for personally identifiable information, including but not limited to:

  • Email address

  • First and last name

  • Phone number

  • Usage data

Usage Data
Collected automatically and may include:

  • IP address

  • Browser type and version

  • Pages visited and time spent on them

  • Device information

Tracking Technologies & Cookies

We use cookies and similar tracking technologies to improve our Service. These may include:

  • Session Cookies – Temporary cookies that are deleted when you close your browser.

  • Persistent Cookies – Remain on your device until manually deleted.

You can set your browser to refuse cookies, but some features may not function properly.

Use of Your Personal Data

We may use your data to:

  • Provide and maintain our Service

  • Manage your account

  • Fulfil contracts and transactions

  • Contact you via email, phone, SMS, or push notifications

  • Send promotional offers unless you opt out

  • Analyse data for service improvements

We may share your data with:

  • Service Providers – To assist in delivering our Service.

  • Affiliates & Business Partners – For joint services or promotions.

  • Legal Authorities – When required by law.

Retention & Transfer of Data

We retain your personal data only as long as necessary for the purposes stated in this Privacy Statement. Your data may be transferred to and processed in locations outside your country, with necessary security measures in place.

Your Rights & Data Deletion

You have the right to:

  • Access, update, or delete your data

  • Request correction of inaccurate information

  • Withdraw consent for data processing

To request data deletion, contact us at team@flyweel.co. Some data may be retained for legal compliance.

Security of Your Data

We implement industry-standard security measures, but no method of transmission or storage is 100% secure.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe your child has provided data, contact us for removal.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Privacy Statement

We may update this Privacy Statement periodically. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

For any questions regarding this Privacy Statement, contact us at:
Email: team@flyweel.co